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Communicating Assertively
Teach your employees communicate assertively: open and solution-oriented.
In the assertiveness training We sharpen communication skills.
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assertiveness training customized
You don't create a strong team that interacts smoothly overnight. Do some employees not dare to throw their ideas into the group? Are others too direct? Does proactive and honest communication - without guilt - remain a sore point in the team?
Thanks to a hands-on assertiveness training course, your colleagues will be stronger. In an intensive training course, they get the right techniques and skills to communicate assertively. A boost for their self-confidence!
The impact of the training in assertive communication on your team:
- Colleagues feel more confident and are more confident in the workplace.
- By teaching assertive skills, personal development is encouraged.
- The team knows different communication styles and can adapt flexibly to create constructive dialogue.
- A common language emerges, allowing the smooth exchange of opinions, feelings and insights.
- Employees are more considerate of each other, think solution-oriented and consciously strive for a win-win situation.
- Any difficult reactions are handled effortlessly, without mental blowback.
- Team members get closer to themselves and manage to guard their own boundaries.
This is what you should expect from assertiveness training at Obelisk:
- You will become a satisfied customer. Just like LIDL, FOPAS and AUSY before you.
- You can use the SME portfolio.
- Smooth organization through 1 contact person at Obelisk.
- Your personal trainer is available before, during and after assertiveness training.
- Obelisk as a learning expert with rich experience in Learning and Development. We think with you about your questions regarding assertive communication.
- Customized format: both classroom, online and blended are possible.
- We collect practical exercises with situations from your employees' real-life situations.
- Follow-up course with additional exercises and tools.
- A deep integration of assertive communication in the team.
Content of assertiveness training: always customized
The content of the assertiveness training is adapted to the needs of your team. We map this out during the intake. We give an overview of possible themes:
- What is assertiveness and what does assertive communication entail?
- What are the different communication styles? How are people currently communicating?
- Distinguish between facts and interpretations in conversations.
- The impact of one's own communication on the individual and on others.
- Dealing with inhibiting thoughts and daring to be more assertive.
- Speaking from within yourself, without generalizing or accusing.
- Learning to set and clearly state one's own boundaries.
- Positive, assertive language, with an eye and ear for the opinions of others.
- Giving feedback with attention to one's own emotions.
- Learning to deal with other opinions.
Assertive communication in different sectors
Assertiveness training adds value in any sector. From blue-collar workers, to cleaning assistants, to white-collar workers: all are profiles that can use assertiveness skills in their working relationships. But this does not mean that we treat every sector the same, quite the contrary. Our trainers always provide coaching adapted to the professional environment of your team.
This is how the cooperation looks like this
Preliminary track
The first step is an intake with the organization and employees. Based on this introductory interview, the participants' learning process is already started. In addition, our trainers draw up learning objectives around assertiveness and a learning program that matches the daily reality of the participants. This program is then presented and discussed.
Training
A training at Obelisk is always a combination of experiential learning, social learning and learning from within. A training course in assertive communication can last from half a day to several days and is peppered with realistic cases, assignments, checklists and tools. You can choose a classroom, online or blended format. This is all designed together with you, the client.
Anchoring and follow-up
We suggest some steps by which participants convert the assertive skills learned into practice. For example, in the form of weekly tips, an intervision moment or the follow-up of an action plan.
Anne Hendrickx
Anouck Van Couter
Bart Jaeken
Davy Poleunis
Dominique De Troij
Elina Koops
Eva Janssens
Fabien Schmit
Goele Vanhelmont
Guy Peeters
Heidi Peeters
Helen Goovaerts
Hendrika Wouters
Joke Droeshout
Julie Van Couter
Katrijn Lietaer
Laura Krause
Liesbeth Vanhelmont
Marie Raemaekers
Marina Pavlenko
Mieke Mievis
Pieter Vanslembrouck
Sara Adriaensens
